You may not believe me, but recurring back pain and customer experience have a lot in common, honestly. If you’re unlucky enough to get recurring back pain you will know that there isn’t always a way to identify what brings it on, sure you know some things that absolutely 100% will bring on back pain… Continue Reading
Happen Factory - Social Marketing Excellence
Monthly Archives: February 2010
How rude are you?
If you were in a room with one of your customers and they asked you a perfectly reasonable question about your organization or product what would you do? If you’re sane, you’d simply answer it with gusto and ensure they get the information they want, you might even give them a little bit more information… Continue Reading